This Privacy
Policy describes how your personal information is collected, used, and shared
when you visit or make a purchase from www.vingracestairlifts.com (the “Site”).
Personal information we collect
When you visit the Site, we automatically collect certain information about
your device, including information about your web browser, IP address, time
zone, and some of the cookies that are installed on your device. Additionally,
as you browse the Site, we collect information about the individual web pages
or products that you view, what websites or search terms referred you to the
Site and information about how you interact with the Site. We refer to this
automatically-collected information as “Device Information”.
We collect Device Information using the following
technologies:
- “Cookies” are data files that are placed on your device or computer and often
include an anonymous unique identifier. For more information about cookies, and
how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including
your IP address, browser type, Internet service provider, referring/exit pages,
and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record
information about how you browse the Site.
Additionally,
when you make a purchase or attempt to make a purchase through the Site, we
collect certain information from you, including your name, billing address,
shipping address, payment information (through PayU Money), email address, and
phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are
talking both about Device Information and Order Information.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders
placed through the Site (including processing your payment information,
arranging for shipping, and providing you with invoices and/or order
confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with
information or advertising relating to our products or services.
We use the
Device Information that we collect to help us screen for potential risk and
fraud (in particular, your IP address), and more generally to improve and
optimize our Site (for example, by generating analytics about how our customers
browse and interact with the Site, and to assess the success of our marketing
and advertising campaigns).
Sharing your Personal Information
We share your Personal Information with third parties to help us use your
Personal Information, as described above. For example, we use Vingrace
Stairlifts to power our online store--you can read more about how Vingrace
Stairlifts uses your Personal Information here:
https://www.vingracestairlifts.com/privacy-policy. We also use Google Analytics
to help us understand how our customers use the Site -- you can read more about
how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/. You can also opt-out of
Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may
also share your Personal Information to comply with applicable laws and
regulations, to respond to a subpoena, search warrant or other lawful requests
for information we receive, or to otherwise protect our rights.
Behavioral advertising
As described above, we use your Personal Information to provide you with
targeted advertisements or marketing communications we believe may be of
interest to you. For more information about how targeted advertising works, you
can visit the Network Advertising Initiative’s (“NAI”) educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out
of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing:
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt-out of some of these services by visiting the Digital
Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and use practices
when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access personal
information we hold about you and to ask that your personal information be
corrected, updated, or deleted. If you would like to exercise this right,
please contact us through the contact information below.
Additionally,
if you are a European resident we note that we are processing your information
in order to fulfill contracts we might have with you (for example if you make
an order through the Site), or otherwise to pursue our legitimate business
interests listed above. Additionally, please note that your information will be
transferred outside of Europe, including Canada and the United States.
Data retention
When you place an order through the Site, we will maintain your Order
Information for our records unless and until you ask us to delete this
information.
Changes
We may update this privacy policy from time to time in order to reflect, for
example
Online Account Registration
To make online
shopping faster and easier, you may register on the Luma website. As a
registered customer, you only have to enter your shipping addresses and billing
information once; they will be securely stored with us for your future use.
Using your name and a password of your choice, you may access your account
online at any time to add, delete, or change information. If you are using a
public computer, we strongly encourage you to Sign Out when you finish
shopping. Your information will still be stored with us but it will not be
accessible to anyone else from that computer.
Emails
You will
receive promotional emails from us only if you have asked to receive them. If
you do not want to receive an email from Vin Grace Solutions Pvt Ltd or its affiliates you can click on
the "Unsubscribe" link at the bottom of any email communication sent
by us. Please allow us 3 business days from when the request was received to
complete the removal, as some of our promotions may already have been in
process before you submitted your request.
Acceptance
By using this
website, you accept the policies set forth in this Privacy Policy.
Contact us
For more information about our privacy practices, if you have questions, or if
you would like to make a complaint, please contact us by e‑mail
at sm@vingrace.com or by mail using the details provided below:
Vin Grace Solutions Pvt Ltd
[Re: Privacy Compliance Officer]
VinGrace, A-111 Basement Lajpat Nagar 1, 110024 New Delhi DL, India